Emergency Numbers

FOR ALL MEDICAL / FIRE EMERGENCIES: 107 / 011 951 3000

Electricity

Situation: Question: Yes? No?
Your electricity is off Is your Earth Leakage switched on? Next Question Switch it on
Did you pay your account? Next Question Please pay during office hours
Have you got a prepaid meter? Next Question Skip next question
Did you buy units? Phone 011 411 0108 Purchase additional units
Are the neighbours’ lights on? Phone 011 411 0108 We will restore as soon as possible
Service number for Electricity: 011 411 0235/6 (Office Hours) / 011 951 3000 (After Hours)

Water

Situation: Question: Yes? No?
You have no water Is your main valve open? Next Question Open it
Receive a maintenance notice? We will restore as soon as possible Next question
Do the neighbours have water? Phone 011 411 0095 We will restore as soon as possible
Service number for Water: 011 411 0095 (Office Hours) / 011 951 3000 (After Hours)

Sewerage

Is your sewerage blocked?
Service number for Water: 011 411 0095 (Office Hours) / 011 951 3000 (After Hours)

Alternatively, you can call our Call / Client Care Centre on 011 411-0000