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Electricity |
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Question: |
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Yes? |
No? |
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Is your electricity off?
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Is your Earth Leakage switched on? |
Next Question |
Switch it on |
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Did you pay your account? |
Next Question |
Please pay during office hours |
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Have you got a prepaid meter? |
Next Question |
Skip next question |
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Did you buy units? |
Phone: 011 411 0108 |
Purchase additional units |
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Are the neighbours' lights on? |
Phone: 011 411 0108 |
We will restore as soon as possible |
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Service number for
Electricity : Off Hrs: 011 411 0235/6 | Aft Hrs: 011 951 3000
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Water |
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Question: |
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Yes? |
No? |
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Do you have water?
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Is your main valve open? |
Next Question |
Open it |
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Receive a maintenance notice? |
We will restore as soon as possible |
Next question |
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Do the neighbours have water? |
Phone: 011 411 0095 |
We will restore as soon as possible |
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Service number for Water
: Off Hrs: 011 411 0095 | Aft Hrs: 011 951 3000 |
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Sewerage |
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Sewerage blocked? |
Service number for Water
: Off Hrs: 011 411 0117 | Aft Hrs: 011 951-3000
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Please call our CALL / CLIENT CARE - CENTRE on
011 411-0000 |
